Shipping & Delivery

  • Where is the product shipped from?
    Our warehouses are located in America, Europe and China. We will prioritize the delivery of your package from the warehouse closest to you.
  • How long is the delivery time?
    Warewhouse processing time 1-3 business days, from the warehouse, delivery time is 7-14 business days for general products and 25-35 business days for heavy＆big size products.
  • How to get tracking information?
    Tracking information will be updated on the " My Order" page at the same time after the package is shipped.
  • Why is the tracking number invalid?
    Please wait patiently. Tracking numbers are not valid until the carrier scans the package and uploads the information.
  • What should I do if the delivery fails?
    Please contact the local carrier and re-schedule the delivery.
Notice: Once your payment is completed, please inform us by phone or e-mail if any modification is needed before we dispatch your package. Otherwise, the customer will be responsible for all extra fees caused by the modification.

Contact Us

Please fill out the form below and we’ll get back to you within 24 hours.

Contact Us Contact Us